Frequently Asked Questions

 

This article contains the most common queries we receive from our customers.  If you have a question which has not been answered please call us on 1300 430 076 or contact us using the contact form   One of our helpful and friendly staff will be very happy to assist you.

 

What is single invoice finance?

It is a very simple transaction which allows you to turn a sales invoice into immediate cash. You don’t have to wait 30 or 60 days to get working capital into your business. We’ll do the waiting for you? We get our money back when the customer pays.

How quickly can I have the money?

It normally takes between three and five days from application to approval. Once all documents are completed and provided you can have money in your account within 24 hours. For existing clients that transfer can occur within 2 hours.

How much will you give me?

Typically, we will advance you up to 80% of the invoice amount. That’s a maximum. You can sometimes reduce your costs by taking less. When the customer pays we transfer the remaining 20% into your account less our fee.

Is it possible to sell just one invoice and no more?

Absolutely. We don’t ask you to sign a contract committing to sell us all your invoices. In theory, you can use us once, however, most use us 6 – 7 times.

How much do you charge?

We use a sliding scale depending on how long it takes for the invoice to be paid. The amount of the invoice and the size of the advance can sometimes influence the calculation. Typically, our fee is between 3% and 5% of the invoice amount.

If your fee is 5% on 30 days, isn’t that a 60% interest rate?

An invoice finance fee is not an annualized interest rate. Once an invoice is settled – usually within 30 days – there is nothing left to be paid. It’s a bit like saying that a 2% discount you offer a customer for paying early – say 10 days – is actually costing you 72% on an annualized basis.

What are your setup costs?

There are no set up costs. Our fee structure is simple and fixed with no hidden penalties or charges.

What if my customer does not pay?

Their are two reasons a customer does not pay. The first is because the business becomes insolvent. We will often protect ourselves from loss by insuring our funds. This attracts a further 1% of the invoice value. The second reason is generally because of a dispute over the product or service. That being the case, the responsibility falls to you. If payment is not forthcoming we will ask you to provide us with an exchange invoice or repay our funds from your reserves.

Do you insure every invoice you factor?

Insurance is preferable but ultimately that decision rests with us. We often require insurance to protect ourselves and our clients. An exception applies to Government agencies and most blue chip companies.

Do you have a maximum invoice age you will buy?

Sixty days is a maximum age. We will not buy an invoice if it is past due regardless of its age.

Will you finance invoices in my industry?

We look at everything on a case by case basis. We will even do progress claims if we can get a divisibility clause signed.

What do I have to do to qualify for a facility?

Our client criteria is not too onerous and we look at every situation on a case by case basis. The first thing to do is to call and ask for an application form.

Does my business have to be profitable?

Profitability is desirable but not mandatory.

What if my business has a poor credit rating?

We will look at the circumstances on an individual basis.

Do you offer any other sort of funding other than invoice finance?

Yes. We have a number of short-term loan products available. Please speak to one of our staff about your needs.